Stop the chaos in your work order flow

Right now, too many work orders are bouncing between people, handled differently each time, creating delays, rework, and frustration. This isn’t a people problem—it’s a process problem.

See the real process. Map your actual flow in hours—not weeks—to expose handoff friction, loops, and hidden queues.

Stabilize and standardize. Create one best‑way workflow so jobs move predictably from intake to completion—regardless of who’s on shift.

Automate the busywork. Use AI to remove redundant steps, triage, dispatch, status updates, and documentation—without disrupting teams.

Prove it with metrics. Track cycle time, first‑pass completion, and cost per job—before vs. after.

Start a 60‑min Mapping Call

No cost. No contracts. Decide only after you see the value.

Why this will work

I untangle fragmented workflows in maintenance and service operations using Lean Six Sigma paired with AI. The result is stable, repeatable, and measurable throughput—without adding headcount or disrupting teams.

What you’ll get in week 1

Current‑state map of work order flow (intake → dispatch → field → QC → closeout)
Top 5 bottlenecks with root causes
Standardized “single best way” handoff checklist
Quick‑win automation shortlist (dispatching, status, docs)

How we’ll measure it

Cycle time (intake → completion)
First‑pass completion rate
Rework % and handoff failures
Cost per job / technician productivity

You can’t fix what you can’t see.

I’ll reveal the bottlenecks, waste, and risks—then remove them with AI × Lean Six Sigma.

Barry Harris — Lean Six Sigma Black Belt & AI Implementation Specialist

Senior Program Manager (Raytheon Space & Airborne Systems) • U.S. Navy Chief Logistics Specialist; Anti‑Submarine Warfare SS3 Operator with 2,240 P‑3C Orion hours

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